![]() Open Internet Explorer and load a webpage other than the webpage that is not displaying correctly.It may take a minute or two for the cache to clear. With the Basic tab selected, check the check boxes for Cookies and other site data and Cached images and files.For Time range, use the drop down to select all time.Type Cache in the search field and then select Clear browsing data.Click on the three dots to right of your icon in the upper right portion of the browser window.To clear the cache on a Windows computer: To clear the cache on a Mac, please see kb article #111 Clearing your browsers cache will force the webpage to display correctly since your computer can no longer display the old outdated file. Sometimes information on the web page will have changed but your computer will display the outdated information from the locally cached file. Browsers such as Chrome, FireFox, Safari and Internet Explorer store some information locally on your computer to speed up access to webpages that you have visited before.
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